FAQ's

 
 
   

ASK THE EXPERT

    by Dan Coughlin

Q: How can I accelerate my business? 

 

A:  First and foremost, clarify your purpose.  Roy Spence, president of GSD&M, the national advertising agency for BMW, AT&T, Southwest Airlines, and Wal-Mart, taught me that an organization’s purpose is a definitive statement about the difference it is trying to make. When you know the difference your organization is trying to make, it simplifies everything else. Your strategies, mission, tactics, and planned activities are either supporting your efforts in making the difference you want to make or they are not. Stay true to your purpose.

For a complete list of Dan Coughlin's 23 Accelerator Actions, go to:  www.thecoughlincompany.com.

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Frequently Asked Questions?

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EXTREME TECH

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 Click here to read "Networking at the Heart of a Mine."

 

TTS is proud to partner with Proxim Wireless, a leader in core-to-client solutions for broadband wireless networks.

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Table of Contents

  1. How can I find out basic information about my computer?
  2. How can I get detailed systems information about my computer?
  3. What is the correct way to remove a program from my computer?
  4. How do I change the screen resolution of my computer?
  5. My mouse is erratic.  How can I fix it?

How can I find out basic information about my computer?

Right click on the My Computer Icon and then left click on Properties.

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How can I get detailed systems information about my computer?

Sometimes, despite all efforts, it seems impossible to find a particular piece of information about your computer. This is especially frustrating when you're attempting to resolve a problem, and a support technician asks you to provide a simple piece of data. Wouldn't life be a little easier if information about your operating system, hardware resources and components, and software settings was all in one place? Microsoft System Information, which is included with almost all Windows systems, may be just what you need. To check out Microsoft System Information:

1. Go to Start > Run

2. Type "msinfo32" into the Open field

3. Click "OK"

Note: If "msinfo32" doesn't work, try "msinfo".

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What is the "correct" way to remove a program from my computer?

The best way is to go to Control Panel/Add remove programs. Find the program you wish to remove, click on it and follow the on screen directions. If the program is not there you can check to see if there is an uninstall option when you go to the Program itself or in the start menu options for that program. As a last resort, you can move the program folder to the recycle bin but this will not totally remove it and may cause problems. Leave it on the computer if space allows.

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How do I change the screen resolution of my computer?

Go to Control Panel > Display > Settings and adjust the resolution there.

Or

Right click on an empty place on the desktop, choose "Properties" from the menu and then Settings.

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My mouse is erratic.  How can I fix it?

There are a couple of things to recommend:

1. Try replacing the batteries in the mouse if it is wireless.

2. Try removing the mouse ball and cleaning the rollers inside the mouse with a Q-tip. Often that residue is quite sticky. They sell kits with a "velcro" ball you clean the rollers with by putting it in place of the regular ball.

3. If that doesn't fix the problem, buy a new mouse. Optical mice don't have balls.

4. If that doesn't resolve it, you may need to hire a technicians to trouble shoot the problem.

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